Privacy Policy

Introduction

At Kallos, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website or services. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect personal information to provide you with a better experience and to improve our services. The types of information we collect include:

• Personal Information: Name, contact details (email, phone number, address), and other identifying information you provide when booking an appointment or creating an account.
• Usage Data: Information about how you interact with our website, including pages visited, time spent on the site, and other analytical data.
• Cookies: We use cookies to enhance your experience and collect information about your browsing habits on our site.

How We Use Your Information

The information we collect is used for the following purposes:

• Service Provision: To provide and improve our services, process bookings, and communicate with you.
• Marketing: To send you promotional materials and offers related to our services. You can opt-out of marketing communications at any time.
• Customer Support: To respond to your inquiries and resolve any issues you may have.
• Security and Fraud Prevention: To protect our website and users from unauthorized access or illegal activities.

Data Sharing and Disclosure

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information in the following cases:

• Service Providers: We may share your information with third-party service providers who assist us in operating our business.
• Legal Requirements: We may disclose your information if required by law or in response to a legal request.
• Business Transfers: In the event of a business merger or acquisition, your information may be transferred to the new entity.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Our security practices include:

• Encryption: We use encryption to protect sensitive information during transmission.
• Access Controls: Only authorized personnel have access to your personal information.
• Regular Audits: We conduct regular security audits to ensure compliance with data protection standards.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You have the right to access and correct your personal information held by us.
• Deletion: You can request the deletion of your personal information from our records.
• Opt-Out: You can opt-out of marketing communications at any time.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

• Email: info@kallos.ng
• Phone: +234 913 000 0321